Average exposure by skill cluster
Clusters ranked by average automation exposure.
Ranking
By skill
Benchmark automation pressure by skill cluster and inspect each cluster's role ranking.
6 clusters indexed. Showing role-level rankings for Operations and admin.
Coverage by skill cluster
How many benchmark roles are currently mapped to each skill cluster.
Skill clusters
Open a cluster ranking
Each cluster card opens a focused role ranking sorted by exposure benchmark.
Operations and admin
130 roles • 74% avg exposure
Operational execution, customer throughput, and administrative support.
Highest: Freight Forwarders
Lowest: Transportation Workers, All Other
Open cluster rankingTrades and production
255 roles • 68% avg exposure
Hands-on field, maintenance, construction, and production work.
Highest: Laundry and Dry-Cleaning Workers
Lowest: Solar Thermal Installers and Technicians
Open cluster rankingCreative and commercial
68 roles • 58% avg exposure
Creative production, audience communication, and revenue-driven roles.
Highest: Door-to-Door Sales Workers, News and Street Vendors, and Related Workers
Lowest: Set and Exhibit Designers
Open cluster rankingPublic mission
47 roles • 50% avg exposure
Protective service and military mission-oriented work.
Highest: Gambling Surveillance Officers and Gambling Investigators
Lowest: Intelligence Analysts
Open cluster rankingKnowledge work
280 roles • 44% avg exposure
Analysis, planning, legal, and technical specialist work.
Highest: Non-Destructive Testing Specialists
Lowest: Arbitrators, Mediators, and Conciliators
Open cluster rankingCare and education
236 roles • 41% avg exposure
Teaching, social support, clinical care, and personal services.
Highest: Amusement and Recreation Attendants
Lowest: Nurse Anesthetists
Open cluster rankingCluster ranking
Operations and admin
Highest automation exposure roles in this skill cluster. Showing top 50 results.
#1High confidenceCoordinationFFFreight Forwarders
Office and Administrative Support • Administrative and Support and Waste Management and Remediation Services
A large share of Freight Forwarders tasks are currently automatable in Travel Agencies.
Exposure benchmark: 91% • SOC 43-5011.01
Workflow automationDocument assistantOperations copilot
#2High confidenceInsightOCOrder Clerks
Office and Administrative Support • Finance and Insurance
A large share of Order Clerks tasks are currently automatable in Sales Financing.
Exposure benchmark: 89% • SOC 43-4151.00
Workflow automationDocument assistantOperations copilot
#3High confidenceProductivityCMCourt, Municipal, and License Clerks
Office and Administrative Support • Professional, Scientific, and Technical Services
A large share of Court, Municipal, and License Clerks tasks are currently automatable in Tax Preparation Services.
Exposure benchmark: 88% • SOC 43-4031.00
Workflow automationDocument assistantOperations copilot
#4Medium confidenceWorkflowFSFood Servers, Nonrestaurant
Food Preparation and Serving Related • Accommodation and Food Services
A large share of Food Servers, Nonrestaurant tasks are currently automatable in Food Service Contractors.
Exposure benchmark: 88% • SOC 35-3041.00
Operations workflowScheduling automationInventory assistant
#5High confidenceSystemsMCMail Clerks and Mail Machine Operators, Except Postal Service
Office and Administrative Support • Finance and Insurance
A large share of Mail Clerks and Mail Machine Operators, Except Postal Service tasks are currently automatable in Direct Property and Casualty Insurance Carriers.
Exposure benchmark: 88% • SOC 43-9051.00
Workflow automationDocument assistantOperations copilot
#6Low confidenceCoordinationBBartenders
Food Preparation and Serving Related • Accommodation and Food Services
A large share of Bartenders tasks are currently automatable in Rooming and Boarding Houses, Dormitories, and Workers' Camps.
Exposure benchmark: 87% • SOC 35-3011.00
Operations workflowScheduling automationInventory assistant
#7High confidenceProductivityMSMedical Secretaries and Administrative Assistants
Office and Administrative Support • Administrative and Support and Waste Management and Remediation Services
A large share of Medical Secretaries and Administrative Assistants tasks are currently automatable in Professional Employer Organizations.
Exposure benchmark: 87% • SOC 43-6013.00
Workflow automationDocument assistantOperations copilot
#8High confidenceWorkflowAAAutomotive and Watercraft Service Attendants
Transportation and Material Moving • Transportation and Warehousing
A large share of Automotive and Watercraft Service Attendants tasks are currently automatable in Farm Product Warehousing and Storage.
Exposure benchmark: 86% • SOC 53-6031.00
Route optimizationScheduling workflowOperations assistant
#9High confidenceAnalysisBABill and Account Collectors
Office and Administrative Support • Finance and Insurance
A large share of Bill and Account Collectors tasks are currently automatable in Savings Institutions and Other Depository Credit Intermediation.
Exposure benchmark: 86% • SOC 43-3011.00
Workflow automationDocument assistantOperations copilot
#10Medium confidenceCoordinationBDBus Drivers, School
Transportation and Material Moving • Transportation and Warehousing
A large share of Bus Drivers, School tasks are currently automatable in Other Support Activities for Water Transportation.
Exposure benchmark: 86% • SOC 53-3051.00
Route optimizationScheduling workflowOperations assistant
#11High confidenceExecutionCCCorrespondence Clerks
Office and Administrative Support • Finance and Insurance
A large share of Correspondence Clerks tasks are currently automatable in International, Secondary Market, and All Other Nondepository Credit Intermediation.
Exposure benchmark: 86% • SOC 43-4021.00
Workflow automationDocument assistantOperations copilot
#12High confidenceOperationsDEDispatchers, Except Police, Fire, and Ambulance
Office and Administrative Support • Real Estate and Rental and Leasing
A large share of Dispatchers, Except Police, Fire, and Ambulance tasks are currently automatable in Other Activities Related to Real Estate.
Exposure benchmark: 86% • SOC 43-5032.00
Workflow automationDocument assistantOperations copilot
#13High confidenceProductivityFCFile Clerks
Office and Administrative Support • Administrative and Support and Waste Management and Remediation Services
A large share of File Clerks tasks are currently automatable in Investigation and Personal Background Check Services.
Exposure benchmark: 86% • SOC 43-4071.00
Workflow automationDocument assistantOperations copilot
#14Medium confidenceProductivityMFMachine Feeders and Offbearers
Transportation and Material Moving • Transportation and Warehousing
A large share of Machine Feeders and Offbearers tasks are currently automatable in Freight Transportation Arrangement.
Exposure benchmark: 86% • SOC 53-7063.00
Route optimizationScheduling workflowOperations assistant
#15High confidencePlanningPPProduction, Planning, and Expediting Clerks
Office and Administrative Support • Real Estate and Rental and Leasing
A large share of Production, Planning, and Expediting Clerks tasks are currently automatable in Offices of Real Estate Appraisers.
Exposure benchmark: 86% • SOC 43-5061.00
Workflow automationDocument assistantOperations copilot
#16Medium confidenceSystemsCOCleaners of Vehicles and Equipment
Transportation and Material Moving • Transportation and Warehousing
A large share of Cleaners of Vehicles and Equipment tasks are currently automatable in Other Support Activities for Road Transportation.
Exposure benchmark: 85% • SOC 53-7061.00
Route optimizationScheduling workflowOperations assistant
#17High confidenceAnalysisCFCooks, Fast Food
Food Preparation and Serving Related • Accommodation and Food Services
A large share of Cooks, Fast Food tasks are currently automatable in Limited-Service Restaurants.
Exposure benchmark: 85% • SOC 35-2011.00
Operations workflowScheduling automationInventory assistant
#18High confidenceInsightSRShipping, Receiving, and Inventory Clerks
Office and Administrative Support • Administrative and Support and Waste Management and Remediation Services
A large share of Shipping, Receiving, and Inventory Clerks tasks are currently automatable in Carpet and Upholstery Cleaning Services.
Exposure benchmark: 85% • SOC 43-5071.00
Workflow automationDocument assistantOperations copilot
#19High confidenceWorkflowPSPostal Service Clerks
Office and Administrative Support • Real Estate and Rental and Leasing
A large share of Postal Service Clerks tasks are currently automatable in Lessors of Miniwarehouses and Self-Storage Units.
Exposure benchmark: 84% • SOC 43-5051.00
Workflow automationDocument assistantOperations copilot
#20High confidenceInsightSAStockers and Order Fillers
Transportation and Material Moving • Transportation and Warehousing
A large share of Stockers and Order Fillers tasks are currently automatable in Scenic and Sightseeing Transportation, Water.
Exposure benchmark: 84% • SOC 53-7065.00
Route optimizationScheduling workflowOperations assistant
#21High confidenceAnalysisSASubway and Streetcar Operators
Transportation and Material Moving • Transportation and Warehousing
A large share of Subway and Streetcar Operators tasks are currently automatable in Packing and Crating.
Exposure benchmark: 84% • SOC 53-4041.00
Route optimizationScheduling workflowOperations assistant
#22Medium confidenceInsightWPWellhead Pumpers
Transportation and Material Moving • Professional, Scientific, and Technical Services
A large share of Wellhead Pumpers tasks are currently automatable in Research and Development in the Social Sciences and Humanities.
Exposure benchmark: 84% • SOC 53-7073.00
Route optimizationScheduling workflowOperations assistant
#23High confidenceCoordinationCACredit Authorizers, Checkers, and Clerks
Office and Administrative Support • Professional, Scientific, and Technical Services
A large share of Credit Authorizers, Checkers, and Clerks tasks are currently automatable in Other Management Consulting Services.
Exposure benchmark: 83% • SOC 43-4041.00
Workflow automationDocument assistantOperations copilot
#24High confidenceWorkflowDRDining Room and Cafeteria Attendants and Bartender Helpers
Food Preparation and Serving Related • Accommodation and Food Services
A large share of Dining Room and Cafeteria Attendants and Bartender Helpers tasks are currently automatable in Mobile Food Services.
Exposure benchmark: 83% • SOC 35-9011.00
Operations workflowScheduling automationInventory assistant
#25High confidenceProductivityHAHeavy and Tractor-Trailer Truck Drivers
Transportation and Material Moving • Professional, Scientific, and Technical Services
A large share of Heavy and Tractor-Trailer Truck Drivers tasks are currently automatable in Commercial Photography.
Exposure benchmark: 83% • SOC 53-3032.00
Route optimizationScheduling workflowOperations assistant
#26High confidenceProductivityRARecycling and Reclamation Workers
Transportation and Material Moving • Professional, Scientific, and Technical Services
A large share of Recycling and Reclamation Workers tasks are currently automatable in Research and Development in Nanotechnology.
Exposure benchmark: 83% • SOC 53-7062.04
Route optimizationScheduling workflowOperations assistant
#27High confidenceProductivitySASailors and Marine Oilers
Transportation and Material Moving • Transportation and Warehousing
A large share of Sailors and Marine Oilers tasks are currently automatable in General Freight Trucking, Local.
Exposure benchmark: 83% • SOC 53-5011.00
Route optimizationScheduling workflowOperations assistant
#28High confidenceSystemsACAircraft Cargo Handling Supervisors
Transportation and Material Moving • Professional, Scientific, and Technical Services
A large share of Aircraft Cargo Handling Supervisors tasks are currently automatable in Other Management Consulting Services.
Exposure benchmark: 82% • SOC 53-1041.00
Route optimizationScheduling workflowOperations assistant
#29High confidenceCoordinationCOConveyor Operators and Tenders
Transportation and Material Moving • Transportation and Warehousing
A large share of Conveyor Operators and Tenders tasks are currently automatable in Marine Cargo Handling.
Exposure benchmark: 82% • SOC 53-7011.00
Route optimizationScheduling workflowOperations assistant
#30Medium confidenceAnalysisTDTaxi Drivers
Transportation and Material Moving • Transportation and Warehousing
A large share of Taxi Drivers tasks are currently automatable in Navigational Services to Shipping.
Exposure benchmark: 82% • SOC 53-3054.00
Route optimizationScheduling workflowOperations assistant
#31High confidenceInsightWMWeighers, Measurers, Checkers, and Samplers, Recordkeeping
Office and Administrative Support • Administrative and Support and Waste Management and Remediation Services
A large share of Weighers, Measurers, Checkers, and Samplers, Recordkeeping tasks are currently automatable in Hazardous Waste Treatment and Disposal.
Exposure benchmark: 82% • SOC 43-5111.00
Workflow automationDocument assistantOperations copilot
#32High confidenceOperationsWPWord Processors and Typists
Office and Administrative Support • Professional, Scientific, and Technical Services
A large share of Word Processors and Typists tasks are currently automatable in Industrial Design Services.
Exposure benchmark: 82% • SOC 43-9022.00
Workflow automationDocument assistantOperations copilot
#33High confidenceOperationsASAircraft Service Attendants
Transportation and Material Moving • Professional, Scientific, and Technical Services
A large share of Aircraft Service Attendants tasks are currently automatable in Commercial Photography.
Exposure benchmark: 81% • SOC 53-6032.00
Route optimizationScheduling workflowOperations assistant
#34High confidenceOperationsBABridge and Lock Tenders
Transportation and Material Moving • Transportation and Warehousing
A large share of Bridge and Lock Tenders tasks are currently automatable in Port and Harbor Operations.
Exposure benchmark: 81% • SOC 53-6011.00
Route optimizationScheduling workflowOperations assistant
#35Medium confidenceOperationsCICooks, Institution and Cafeteria
Food Preparation and Serving Related • Accommodation and Food Services
A large share of Cooks, Institution and Cafeteria tasks are currently automatable in Food Service Contractors.
Exposure benchmark: 81% • SOC 35-2012.00
Operations workflowScheduling automationInventory assistant
#36Low confidenceAnalysisMRMeter Readers, Utilities
Office and Administrative Support • Administrative and Support and Waste Management and Remediation Services
A large share of Meter Readers, Utilities tasks are currently automatable in Employment Placement Agencies.
Exposure benchmark: 81% • SOC 43-5041.00
Workflow automationDocument assistantOperations copilot
#37Medium confidenceToolingTVTransportation Vehicle, Equipment and Systems Inspectors, Except Aviation
Transportation and Material Moving • Transportation and Warehousing
A large share of Transportation Vehicle, Equipment and Systems Inspectors, Except Aviation tasks are currently automatable in Marine Cargo Handling.
Exposure benchmark: 81% • SOC 53-6051.07
Route optimizationScheduling workflowOperations assistant
#38Low confidencePlanningCECommunications Equipment Operators, All Other
Office and Administrative Support • Professional, Scientific, and Technical Services
A large share of Communications Equipment Operators, All Other tasks are currently automatable in Computer Facilities Management Services.
Exposure benchmark: 80% • SOC 43-2099.00
Workflow automationDocument assistantOperations copilot
#39High confidenceSystemsESExecutive Secretaries and Executive Administrative Assistants
Office and Administrative Support • Professional, Scientific, and Technical Services
A large share of Executive Secretaries and Executive Administrative Assistants tasks are currently automatable in Direct Mail Advertising.
Exposure benchmark: 80% • SOC 43-6011.00
Workflow automationDocument assistantOperations copilot
#40High confidenceExecutionFFFast Food and Counter Workers
Food Preparation and Serving Related • Accommodation and Food Services
A large share of Fast Food and Counter Workers tasks are currently automatable in Hotels (except Casino Hotels) and Motels.
Exposure benchmark: 80% • SOC 35-3023.00
Operations workflowScheduling automationInventory assistant
#41Medium confidenceCoordinationFSFirst-Line Supervisors of Food Preparation and Serving Workers
Food Preparation and Serving Related • Accommodation and Food Services
A large share of First-Line Supervisors of Food Preparation and Serving Workers tasks are currently automatable in Cafeterias, Grill Buffets, and Buffets.
Exposure benchmark: 80% • SOC 35-1012.00
Operations workflowScheduling automationInventory assistant
#42High confidenceCoordinationPSPostal Service Mail Sorters, Processors, and Processing Machine Operators
Office and Administrative Support • Professional, Scientific, and Technical Services
A large share of Postal Service Mail Sorters, Processors, and Processing Machine Operators tasks are currently automatable in Advertising Agencies.
Exposure benchmark: 80% • SOC 43-5053.00
Workflow automationDocument assistantOperations copilot
#43High confidenceOperationsRAReservation and Transportation Ticket Agents and Travel Clerks
Office and Administrative Support • Real Estate and Rental and Leasing
A large share of Reservation and Transportation Ticket Agents and Travel Clerks tasks are currently automatable in Lessors of Residential Buildings and Dwellings.
Exposure benchmark: 80% • SOC 43-4181.00
Workflow automationDocument assistantOperations copilot
#44Medium confidenceAnalysisWAWaiters and Waitresses
Food Preparation and Serving Related • Accommodation and Food Services
A large share of Waiters and Waitresses tasks are currently automatable in RV (Recreational Vehicle) Parks and Campgrounds.
Exposure benchmark: 80% • SOC 35-3031.00
Operations workflowScheduling automationInventory assistant
#45High confidenceSystemsCSCustomer Service Representatives
Office and Administrative Support • Administrative and Support and Waste Management and Remediation Services
Customer Service Representatives shows high exposure in repetitive digital tasks, with human review still required.
Exposure benchmark: 79% • SOC 43-4051.00
Workflow automationDocument assistantOperations copilot
#46High confidenceOperationsGCGambling Cage Workers
Office and Administrative Support • Administrative and Support and Waste Management and Remediation Services
Gambling Cage Workers shows high exposure in repetitive digital tasks, with human review still required.
Exposure benchmark: 79% • SOC 43-3041.00
Workflow automationDocument assistantOperations copilot
#47Medium confidencePlanningOMOffice Machine Operators, Except Computer
Office and Administrative Support • Administrative and Support and Waste Management and Remediation Services
Office Machine Operators, Except Computer shows high exposure in repetitive digital tasks, with human review still required.
Exposure benchmark: 79% • SOC 43-9071.00
Workflow automationDocument assistantOperations copilot
#48Medium confidenceOperationsADAmbulance Drivers and Attendants, Except Emergency Medical Technicians
Transportation and Material Moving • Professional, Scientific, and Technical Services
Ambulance Drivers and Attendants, Except Emergency Medical Technicians shows high exposure in repetitive digital tasks, with human review still required.
Exposure benchmark: 78% • SOC 53-3011.00
Route optimizationScheduling workflowOperations assistant
#49High confidenceWorkflowBCBrokerage Clerks
Office and Administrative Support • Real Estate and Rental and Leasing
Brokerage Clerks shows high exposure in repetitive digital tasks, with human review still required.
Exposure benchmark: 78% • SOC 43-4011.00
Workflow automationDocument assistantOperations copilot
#50High confidencePlanningGCGas Compressor and Gas Pumping Station Operators
Transportation and Material Moving • Transportation and Warehousing
Gas Compressor and Gas Pumping Station Operators shows high exposure in repetitive digital tasks, with human review still required.
Exposure benchmark: 78% • SOC 53-7071.00
Route optimizationScheduling workflowOperations assistant